Archive for the ‘Voice of Costumer (VOC)’ Category
The Nitty GRITty of the Research Industry Infographic
Thursday, March 22, 2012, 8:30 am No CommentsIn case you missed it, here is the GRIT Report summary Infographic. Continue reading
Is Market Research Ready for Big Data?
Tuesday, March 20, 2012, 6:35 am 4 CommentsBig Data is set to be the biggest disruptive change that market research has seen since the arrival of the telephone, maybe since the arrival of the computer. Continue reading
Lessons from Thinking, Fast & Slow – System 1 and System 2
Thursday, March 15, 2012, 7:38 am No CommentsMuch of conventional market research assumes that decision-making is done only by System 2 (rational) and that too with little input from System 1 (emotional). Kahneman shows that that is not the case (as demonstrated by a variety of experiments in behavioral economics) and researchers would be well advised to take note and think about how to account for the influence of System 1 in consumer decision-making. Continue reading
The 50 Most Innovative Companies in Market Research (A GRIT Excerpt)
Thursday, March 15, 2012, 6:37 am 3 CommentsThese are the Top 50 firms submitted by GRIT respondents as the most innovative in the industry. The goal of this avenue of inquiry is to glean insight on the drivers of perception around what makes a firm innovative in order to understand how MR firms are capitalizing on the idea of “innovation” to grow their businesses. We believe that this list, developed by our peers within the industry, is a true measure of how successfully these companies are leveraging this brand attribute. Continue reading
The GreenBook Research Industry Trends Report for Spring 2012 is Now Available!
Wednesday, March 14, 2012, 10:18 am 1 CommentThe GreenBook Research Industry Trends Report for Spring 2012 is now available! This iteration of the ongoing GRIT initiative shares findings from the data collection phase conducted in December of 2011. Download your copy of the full report here: Continue reading
The (Kinda) CEO Series: Interview with Julie Wittes Schlack of Communispace
Tuesday, March 13, 2012, 6:02 am No CommentsJulie Wittes Schlack is one of the co-founders of Communispace and heads up all of the innovation efforts at the company. In this interview we cover a lot of ground concerning the role of MROCs in market research, how other methods are being integrated into the community model, and what the future of research may look like. Continue reading
Results of the BRITE-NYAMA Marketing Measurement in Transition Study
Monday, March 12, 2012, 7:30 am 1 CommentAnnouncing the results of the first BRITE-NYAMA Marketing Measurement in Transition Study. The study surveyed senior marketing executives from large corporations in order to gain a better understanding of changing practices in the following areas: data collection and usage, marketing measurement and ROI, and the integration of digital and traditional marketing. Continue reading
GRIT Sneak Peek: What Emerging Research Techniques Will Be Used In 2012?
Monday, February 20, 2012, 20:43 pm 7 CommentsThis is just a small taste of the fantastic analysis that will be in this GRIT report. While this excerpt only tells part of the story, what a story it is! The research industry is not just bullish but perhaps even excited about new methods, with MROCs, Social Media Research, Mobile, and Text Analytics leading the adoption curve with major growth expected across all four techniques. If these projections come to pass, 2012 won’t be a tipping point, it will be an avalanche of change. Continue reading
Need A Primer For MRMW? Attend The NewMR Mobile Research in 2012 Virtual Event
Friday, February 17, 2012, 16:41 pm No CommentsThe first NewMR Event in 2012 will be on 22nd February and will focus on mobile research, asking the question whether 2012 will be the year that mobile research really arrives, reaching its tipping point, and becoming mainstream? Continue reading
The First GreenBook/Research Access Webinar: Turning Big Data from a Headache to a Competitive Advantage
Friday, February 17, 2012, 7:04 am No CommentsDana Stanley of Research Access has written a brief on this inaugural webinar and I’ve reposted it below. The topic is “Turning Big Data from a Headache to a Competitive Advantage”. Continue reading






