A study by the Advertising Specialty Institute found that only 62% of businesses surveyed planned to give gifts to employees and clients.
Everyone says they want more business. But how many research vendors make it easy for clients to give them business?
Fortunately, Angry MR Client, Angry MR Respondent, and Angry MR Vendor seem to have faded away. But, client complaints haven't.
RFPs are at the same time the bane of the research vendor’s existence and the thing which keeps us in business.