Posts Tagged ‘social media outlets’

Will Social Media Kill MR?

Posted by Ben LeetThursday, February 2, 2012, 5:11 am No Comments
Marketing departments are now having two-way dialogues directly with their customers, enabled by social technology, which is putting the proverbial MR nose out of joint. This is the root cause of the “self-service” model that hits a nerve with the MR industry. Is there a solution to this tension?
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